CFC Response4.5.0 - App Store

Your CFC cyber policy companion
The CFC Response app gives policyholders instant access to powerful tools and expert support to help prevent cyber attacks and respond fast when they happen. Stay ahead with real-time critical threat alerts, exclusive security tools like dark web monitoring, phishing simulations, and deep scanning, plus direct access to our cyber experts and rapid incident reporting.
Updated early 2026: Now with a more user-friendly design, secure access, enhanced cyber security tools with improved visibility into monitored domains, and clearer technical advice through critical threat notifications and an upgraded ‘Ask the Expert’ chat.
Download today and get the most out of your cyber insurance policy.

Version History What's new in this release

- More functionality to support your company cyber team administration

- Promote or dismiss admins
Administrators can grant or revoke administrator access, manage app tools, and delete teammates who should no longer have access to the company account.

- Delete team members who no longer need access
Admins can delete teammates who've left your company or no longer need access to your company account in the app. Deleted teammates immediately lose access and no longer appear in the Team Roster. Make sure you delegate admin access to keep control of your app account.

- A more reliable mobile experience
Incident notifications now open the relevant incident and update its read status correctly. This release also improves unread indicators, email and one-time password entry, screen layout on Android, language switching and demo app reliability. 4.5.0 Sep 14 - You can now see who is registered with your company account and shows who is an admin, so you can more quickly see which users have elevated access in the account.
- The bottom menu has been made clearer, with Incidents and Expert now both available in the bottom menu and easier to find.
- The FAQ section has been moved into the menu area, so help content is grouped more consistently with the rest of the app navigation.
- Phishing reports now show delivered, undelivered, confirmed link clicks, and confirmed credentials in one summary.
- Phishing target list now clearly marks undeliverable email addresses and provide an undeliverable filter tab, so if they belong to your former colleagues, you can remove them from the list. 4.4.2 Jul 17 - You can now see who is registered with your company account and shows who is an admin, so you can more quickly see which users have elevated access in the account.
- The bottom menu has been made clearer, with Incidents and Expert now both available in the bottom menu and easier to find.
- The FAQ section has been moved into the menu area, so help content is grouped more consistently with the rest of the app navigation.
- Phishing reports now show delivered, undelivered, confirmed link clicks, and confirmed credentials in one summary.
- Phishing target list now clearly marks undeliverable email addresses and provide an undeliverable filter tab, so if they belong to your former colleagues, you can remove them from the list. 4.4.1 Jul 15 Parcours d'inscription amélioré :

- Si vous entrez votre adresse courriel et qu'aucune entreprise ne s'affiche, utilisez votre numéro de police pour la trouver.

- L'application permet l'inscription avec le numéro de police si votre compte utilisateur a expiré avec votre précédent compte client.

- Page d'erreur « Lien brisé » : une meilleure communication indique que le lien a été modifié plutôt qu'expiré.

De plus, les notifications sont envoyées même si vous vous déconnectez de l'application. 4.3.0 Jun 1 More flexible app resource management for better User Experience
Force email address input to lowercase so it bolds in magic link sent during registration 4.2.1 May 6 Localisation of Terms and Conditions consent in the user registration journey
Warning for users who are accessing web links hosted externally to the app.
Bug fixes and optimisations. 4.1.0 Mar 10 Bug fixes and optimisations. 4.0.7 Feb 11 A more user-friendly experience with more secure access.

Enhanced cyber security tools with improved deliverability and visibility into which of your domains are being monitored.

Clearer technical cyber advice through critical threat notifications and improved 'Ask the Expert' chat. 4.0.6 Jan 27 Advisory of new version and features upcoming 3.3.3 08/22/2025 Optimisations and updates for phones running iOS 15.0 3.3.2 03/04/2025 Registration process optimisation to ensure simpler onboarding. 3.2.1 09/30/2024 - Updated delete account functionality offers ways to transfer admin rights to colleagues or teammates
- Fixes and optimisations 3.2.0 05/30/2024 Manage email addresses in phishing campaign tool bug fix. 3.1.2 04/09/2024 - The app detects jailbreak and prevents the user from logging in if the device they are using is jailbroken.
- The app stores 'contact us' section with phone numbers to call to report an incident when internet connection becomes unavailable.
- Analytics improvements and bug fixes. 3.1.1 03/20/2024 New features include:
- Engage with CFC to enhance your cyber protection by verifying your company IP through CFC IP Portal - check the app to "learn more"
- Card slider in the feed that allows participation in security enhancement programme, reporting the incident and checking for app updates when available
- Admin users can delete users from 'My response team' - useful when your colleague is no longer with the company
- App optimisations and bug fixes 3.1.0 01/25/2024 Updated registration journey for improved user experience where users are registered to multiple CFC apps. 3.0.0 11/08/2023 You can now contact our team of cybersecurity experts by replying directly to any notification you receive. Click the 'Reply' button when viewing a notification, and a chat thread will appear for that notification, which you can access at any time. 2.7.1 10/05/2023 You can now add email addresses to your list of phishing targets. Click on either the link in the 'Phishing campaign starting' notification, or the 'About this service' page under 'Phishing campaign' in the 'Tools' section to access the list of targets and add using the button on screen. 2.7.0 09/22/2023 - Additional 'Brief description' text box for users raising an incident.
- You can now find your current policy number in 'My profile' section of the app
- Ability to exchange messages with the expert (reply button) in message chain.
- General bug fixes and user experience improvements. 2.6.3 07/24/2023 We've made some general improvements and bug fixes to give the best in-app experience. 2.6.2 05/02/2023 We've made some general improvements and bug fixes to give the best in-app experience. 2.6.1 03/28/2023 · Ability to remove phishing targets before a campaign is launched;
· New 'App help' section featuring a direct support email address for all your app queries. 2.6.0 01/19/2023 We've made some general improvements and bug fixes to give the best in-app experience. 2.5.1 11/29/2022 Communcation with our team of cyber experts is now much easier as we've joined up your question and reply in a message thread.
You'll also see the most pertient FAQs in a popup when asking the expert, to help save you waiting for a response where possible. 2.5.0 11/08/2022 We've made some general improvements and bug fixes to give the best in-app experience. 2.4.2 08/31/2022